Help Center
Everything about falling prices, limit orders, shipping, returns and selling. Can't find it? Contact us and we'll answer within one business day.
How do the price drops work?+
Every unsold listing drops 1% of its current price, five times a day — around 11am, 2pm, 5pm, 8pm and 11pm ET. That's roughly 5% a day, compounding, and it keeps going until the item sells out.
Is the 1% off the original price or the current price?+
The current price. Each drop takes 1% off whatever the price is at that moment, so discounts compound rather than adding up in a straight line.
What is the Minute Drop?+
A rotating set of items that fall 1% every minute. The moment someone buys one, that item's price resets to the top — so it rewards nerve, not patience. See the live Minute Drop.
What's a limit order?+
Name the price you'd happily pay and we buy it for you automatically when the listing falls to it. Your target is hidden from everyone — buyers and sellers. If several buyers are waiting, the highest target is filled first.
Can I lose the item while I wait?+
Yes — that's the trade. Anyone can buy at the current price, and once it's sold out it's gone. Waiting saves money right up until it costs you the item.
When is shipping free?+
Free on orders over $35. Your cart is saved, so you can keep adding as prices fall and cross the threshold days later. Shipping details.
Do I get a discount on my first order?+
Yes — first-time buyers get an extra 20% off at checkout, on top of the live dropped price.
How do returns work?+
30 days from delivery on most items, and we refund what you paid. Read the returns policy.
Can I be notified when something hits my price?+
Set a price alert on any listing and we'll email you the moment it drops to your dollar amount. Manage alerts from your dashboard.
How do I sell on Drip Drop?+
Apply, get approved by our team, then list directly or connect your eBay store to import inventory. Fees are 10% flat cash, or 13% total on the founder tier (8% cash plus 5% equity intent) — and your first $5,000 in sales is commission-free. Apply to sell.
When do sellers get paid?+
Payouts land the day after fulfilment is confirmed, sent directly to the seller's own connected payout account.
Are the products new?+
Condition is stated on every listing by the seller — new, open box or pre-owned. If an item arrives in a different condition than described, it's a free return.
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